Terms of service

🔵 1. TERMS OF BUSINESS — ERITRIP

Last Updated: 20/11/2025

These Terms of Business (“Terms”) govern your access to and use of all products, services, and content provided under the Eritrip brand. This includes the Eritrip Board Game, travel guides, posters, apparel, baby clothing, hats, caps, and all related merchandise (“Services”). By purchasing from or engaging with Eritrip, you agree to comply with these Terms.

1. About Us

Eritrip is owned and operated by Creative OneStop, a sole trader registered in the United Kingdom.

Business Name: Creative OneStop
Trading Brand: Eritrip
Address: 196 Preston Road, London, W10 6TT, United Kingdom
Email: info@eritrip.com
Phone: +44 7466 385201

For all customer service enquiries, please contact us using the details above.

2. Product Fulfilment & Shipping

We collaborate with trusted partners to deliver high-quality products efficiently.

Shipped directly by Creative OneStop (UK):

  • Eritrip Board Game

  • Eritrean Travel Guides

  • Posters & Maps

  • Limited-edition printed items

These products are packaged and shipped directly from our UK base.

Fulfilled by Printful (Third-Party Partner):

  • T-shirts (Men’s, Women’s, Youth)

  • Hats & Caps

  • Baby Clothing

  • Selected apparel items

Printful handles printing, packaging, and shipping. Delivery times vary depending on region and their fulfilment centres.

We are not responsible for delays caused by couriers, customs, or unforeseen events.

3. Pricing & Currency

Prices on our website are displayed in US Dollars (USD) by default.
Customers may change the displayed currency for convenience.
Banks and card providers may apply exchange-rate adjustments or additional fees.

4. Orders & Acceptance

Orders are confirmed once payment is successfully processed.
We reserve the right to cancel or refuse an order due to:

  • Stock unavailability

  • Pricing errors

  • Fraud concerns

  • Delivery restrictions

Cancelled orders will be refunded promptly.

5. Product Accuracy

We work hard to ensure accurate descriptions and images, but:

  • Colours may vary based on screen settings

  • Artwork and details may be updated to improve quality

  • Images serve as illustrations

Minor variations do not constitute defects.

6. Intellectual Property

All Eritrip maps, board game components, illustrations, logos, packaging, and written content are protected by intellectual property laws.

You may not:

  • Reproduce our designs

  • Sell or distribute our artwork

  • Create derivative works

  • Use our content for commercial purposes

without written permission.

7. Safety Information

  • Eritrip Board Game contains small parts — not suitable for children under 3 years.

  • Adult supervision is advised for young children.

  • Baby clothing meets safety standards provided by our manufacturers.

8. Competitions & Campaigns

From time to time, Eritrip hosts competitions (e.g., travel challenges, social media campaigns).

Participation rules:

  • Content must be original

  • Participants agree to Eritrip reposting/submitting content (credit given)

  • Prizes are non-transferable

  • No cash alternatives

  • Additional rules may apply per competition

9. Limitation of Liability

To the extent permitted by law, Eritrip is not responsible for:

  • Late or failed deliveries by third-party couriers

  • Losses resulting from misuse or improper handling

  • Errors caused by Printful or other suppliers

  • Damage caused after delivery

Our maximum liability is limited to the value of your purchase.

10. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes must be resolved exclusively in the courts of England and Wales.